Terms & Conditions

We take the protection of your personal information seriously. Personal information includes personal data (as defined in the GDPR) and means any information or opinion, whether true or not, about a person who is identified or whose identity can reasonably be established or any information relating to an identified or identifiable natural person (“Personal Information”).

and we are committed to ensuring that your Personal Data is handled responsibly, in accordance with the applicable Data Protection Legislation.

​

​

The right to erasure (which encompasses the ‘right to be forgotten’) gives you a right to require us to delete your Personal Information in certain circumstances, and/or to return it to you including, but not limited to where your Personal Information is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other legal ground for processing your data. If you wish to have your Personal Information erased and/or returned to you please notify us at support@santevitamins.com.

Credit card information we collect from you will go directly to our processor or bank and no personnel of Santè Vitamins will have access to this data. If you choose to purchase a product from us, our third-party payment processors will collect your payment information, and none of our personnel will have access to this data.

 

As a general rule, we do not collect sensitive information about you, such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health or condition, sexual orientation and judicial or criminal records ("Sensitive Information"). However, in circumstances where we require Sensitive Information from you for a lawful purpose, for example for the purpose of providing our services to you, we will seek your consent to collect Sensitive Information prior to collecting it.

​

ACCESS, CORRECTION AND COMPLAINTS:

​

You can request, and we will provide you with access to, and a copy of any Personal Information we hold about you (including any Health Information) (subject to any applicable legal exceptions). Please also let us know if you have any concerns or complaints about the way we are handling your Personal Information so we can address them. Requests should be submitted by email to support@santevitamins.com. Where our records are found to be inaccurate, or if you wish to modify the Personal Information we hold about you, we will promptly make these changes on the basis of the further information you provide.

​

TRANSFER IN CERTAIN CIRCUMSTANCES:

​

If there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of us then, in our sole discretion, we may transfer, sell or assign Personal Information collected to one or more relevant third parties, subject always to this Privacy Policy.

​

ACCESSING AND CORRECTING YOUR INFORMATION

 

You have a right to access the Personal Data that we hold abut you at any time, subject to certain exemptions under the Privacy Act.

 

We will take all reasonable steps to ensure that the Personal Data we collect, use or disclose is accurate, complete, up-to-date and relevant to our dealings with you and the nature of our relationship with you.

 

If you would like to request access to your Personal Data or correction of your Personal Data held by us, you may contact us in writing. The relevant contact details are provided below (see “Contact us”).

​

​